Contact & Privacy Requests

Submit a Privacy Request

Texas residents and all Rekko users may submit a request to exercise any of the following rights regarding their personal data:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request deletion of your account and associated personal data
• Portability — receive a portable copy of your data in a machine-readable format

To submit a request, email support@userekko.com with the subject line "Privacy Request" and describe what you would like us to do. Please include enough information for us to verify your identity.

You may also delete your account directly within the app: go to Settings → Account and select the account deletion option.

General Contact

For support questions, feedback, or anything else, reach us at:

Response Timeline

We respond to all privacy requests within 45 days of receipt. If we need additional time to fulfill your request, we will notify you within that initial 45-day period and may take up to an additional 45 days.

If your request is denied in whole or in part, we will explain the reason for the denial and provide instructions for submitting an appeal.